Certain transactions are missing from my bank feed. How can I get them into QuickBooks?

I'm here to help you locate the missing transactions and provide a workaround for you, @cbait.

There are a few possible reasons why your transactions are not showing on the reconciliation page:

• The transactions are on the For Review page but were not categorized or matched.
• The transactions were manually reconciled in the register.

To verify the missing transactions, first, check the Banking menu to see if they are stuck there.

1. Go to Transactions and select Bank transactions.
2. Click the tile for the bank or credit card account you downloaded the transaction from.
3. Begin by checking the For review tab, where recently downloaded transactions are stored. If you locate the missing transaction, categorize it into an account. Please note that transactions won't appear in your books until they're categorized.
4. Next, review the Categorized tab and check the Added or Matched column to ensure transactions are categorized correctly. If you find a transaction attributed to the wrong account, please unmatch it and move it to the correct one.
5. Lastly, assess the Excluded tab. If a transaction was marked as personal or a duplicate, it will appear here. Excluded transactions are not added to your accounts. To include an excluded transaction, select Undo from the action column. Then, return to the For review tab and categorize it into the correct account.

Second, please check the bank register to see if the transaction has been manually reconciled.

1. On the bank transactions page, click the Go to bank register link.
2. Utilize the funnel icon to filter the transactions by Reconcile Status, Transaction Type, Payee, and Date.
3. Select Apply to confirm the filter settings.
4. If a missing transaction contains an R, it means it's already reconciled.
5. Edit the transaction if necessary and click Save.

Third, please go to this article and follow Step 4: What to do if you can’t find downloaded transactions in QuickBooks Online.

After verifying the steps above, I would recommend manually adding the missing transactions for you to reconcile the account.

Additionally, you can check the reconciliation report to see the summary of the reconciliation you've made.

Let us know if you have other concerns with your reconciliation and transactions. We're here to help you.