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cherie11
Level 1

Cleared checks

I have some checks that have not cleared in QB but has cleared from my bank account. For example, I deposited two checks in my bank account and when I look in my bank registry one of the checks cleared but the other one has not both was deposited on the same day. The checks were deposited several weeks ago. Why is this? Can I manually clear the check that I know we have received but QB has not cleared?

2 Comments 2
JohnBishop1
Level 2

Cleared checks

Hello @cherie11

 

You can manually clear the check in QuickBooks by going to the Bank Register, finding the check, and marking it as cleared by clicking the "C" column. Also, ensure your bank reconciliation is up-to-date, and check for any delays in bank feed updates. This should help resolve the discrepancy.

CarlSJ
QuickBooks Team

Cleared checks

Yes, you can manually clear the check on your bank register in QuickBooks Online (QBO), @cherie11. Let me guide you through the process.

 

Before anything else, please know that QuickBooks relies on the information provided by your financial institution.

 

In the meantime, let's manually update your banking page to check for any delays:

 

  1. Sign in to your QBO account.
  2. Go to the Transactions tab and select Bank Transactions.
  3. Select the Update button.

    Update.png

 

On the other hand, you can manually clear the check through your bank register in QBO by following these steps:

 

  1. Go to the Settings and select Chart of Accounts.

    COA.png

  2. Select the bank account where the check was recorded, then click View Register.

    View Register.png

  3. Select the specific check.
  4. Click on the check status and mark it Cleared.

    Cleared.png

  5. Once done, select Save.

 

Moreover, you can utilize this reference to learn how to review your accounts to ensure they match your bank and credit card statements: Reconcile an account in QBO.

 

Is there anything else you want to know about manually clearing checks on your bank register? Let us know below.

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