computer expense

Welcome to the Community, Irene.

Before providing you with an appropriate resolution, we'd love to know more about your issue.

May I ask how did you record the transaction and what are the affected accounts? I'd also like to know which specific report you pulled up to show the total expenses.

I'd appreciate any further information you can provide so we can verify the reason for your concern. You may also attach some screenshots so I can visualize.

Please add your response below by clicking the Reply button. I'm looking forward to hearing from you. Stay safe, and have a nice day!

I've recorded it as an expense, but on my Dashboard, it is not included in the expenses total. See attached.

Thanks for your help. 

dashboard view; the laptop expense is not included here.

I appreciate the response, Irene.

Let me help you ensure you've recorded the office equipment from the Expense account so it will show in your total expenses in QuickBooks Online (QBO).

In general, office equipment considered essential for business operations (such as computers and printers) are classified as fixed assets. That said, it's possible that the laptop purchase was set up as an asset, which is why it's not showing up as an expense in QBO. 

Let's go ahead and check:

1. Go to Expenses and click the Expenses tab.
2. Select the expense you've created. You may utilize the filter section to narrow the list.
3. In the Category details section, click the line item, and ensure the account is correct.

I've also attached a screenshot below for your reference.

If the issue persists, it's best to contact our customer support for further assistance. They can initiate a screen-sharing session to help you identify the source of the issue and come up with a solution.

Furthermore, reports provide insight into the various areas of your business. You may also customize them, so you can personalize the layout and filter the data showing in your reports.

Let me know if you have further questions about expense items in QBO by leaving a reply below. The Community is here to answer them. Keep safe!