Let's get your Banking page working so you can download your bank transactions again, jonathan43.
The Banking page cannot download the transactions if the connection between your bank's website and QuickBooks Online is interrupted. Before we do any troubleshooting steps, I'd recommend visiting your bank's website or contacting their support team. This is to verify if they have an ongoing issue or website maintenance.
Once they're done, we can refresh the connection between your bank's website and QuickBooks Online. With that said, we can do it manually.
- Select Banking or Transactions on the left menu.
- Go to the Banking tab.
- Click the Update button.
You can use these links for reference:
If your bank transactions still aren't downloaded to QuickBooks Online, please let us know if you encounter an error message. Using this information, we can provide you workarounds or steps on how to get rid of the error. Thank you in advance.
