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mary-buzas
Level 2

Does anyone have an issue trying to connect to business checking at Key Bank?

 
Solved
Best answer December 13, 2019

Best Answers
ShallyMarR
QuickBooks Team

Does anyone have an issue trying to connect to business checking at Key Bank?

Hello, mary-buzas.

 

I've checked my resources and there's no issue with connecting Key Bank to QuickBooks Self-Employed.

 

If you're using QuickBooks Online, you'll need to enable third-party apps so you can connect this bank. This is because some banks require to turn on third-party apps first.

 

Here's how:

 

1. Sign in to Online banking by go to https://ibx.key.com/ibxolb/login/index.html#/login. (Please take note that this permission is not available in Mobile App.)
2. Select User Profile.

user profile.PNG

3. Scroll-down to Password and Security.

4. Toggle "Third Party Access", then choose On.

5. Select Yes button to confirm.

yes keybank.PNG
Once done, log in to your QuickBooks Online company, then refresh the account.

 

Here's an article for more troubleshooting steps on banking connection error: Fix banking error 103.

 

Keep in touch if you have any questions or concerns about QuickBooks. I'm always here to back you up. Have a good one!

View solution in original post

2 Comments 2
ShallyMarR
QuickBooks Team

Does anyone have an issue trying to connect to business checking at Key Bank?

Hello, mary-buzas.

 

I've checked my resources and there's no issue with connecting Key Bank to QuickBooks Self-Employed.

 

If you're using QuickBooks Online, you'll need to enable third-party apps so you can connect this bank. This is because some banks require to turn on third-party apps first.

 

Here's how:

 

1. Sign in to Online banking by go to https://ibx.key.com/ibxolb/login/index.html#/login. (Please take note that this permission is not available in Mobile App.)
2. Select User Profile.

user profile.PNG

3. Scroll-down to Password and Security.

4. Toggle "Third Party Access", then choose On.

5. Select Yes button to confirm.

yes keybank.PNG
Once done, log in to your QuickBooks Online company, then refresh the account.

 

Here's an article for more troubleshooting steps on banking connection error: Fix banking error 103.

 

Keep in touch if you have any questions or concerns about QuickBooks. I'm always here to back you up. Have a good one!

mary-buzas
Level 2

Does anyone have an issue trying to connect to business checking at Key Bank?

Thanks. This worked!

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