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fasaline
Level 1

Doing the checking account reconciliation, has anyone experienced a payroll run not showing on the recon in the month of March?

This would have been for payment date of March 26. The payroll summary report shows the checks ran. Employees got paid. Money came out of bank. But the paychecks aren't listed at the reconciliation.
2 Comments 2
Rose-A
Moderator

Doing the checking account reconciliation, has anyone experienced a payroll run not showing on the recon in the month of March?

Let me help you sort this out, fasaline.

 

To better isolate the issue, you can start by making sure if the transactions we're properly matched and posted to the appropriate accounts. I'll show you how:

 

  1. Sign in to your QuickBooks Online account.
  2. In the left panel, select the Transactions menu and choose the Banking tab.
  3. Select the blue tile for the account you want to review.
  4. Go to the Reviewed tab.
  5. Click the link in the Added or Matched column to review the transaction.

 

Another way around, we can also open the filters on the Reconciliation page to ensure that all transactions are shown. This is to ensure that the filters are accurate. Here's how:

 

  1. Click Accounting in the left panel.
  2. Choose the Reconcile tab.
    ab1.PNG
  3. From the Filter icon and select the necessary information in each field.
  4. Once done, click Apply.
    ab2.PNG

 

You should be able to see the paychecks and can start reconciling your account in QuickBooks Online. On the same link, you'll find steps on how to review your account as well as a link to resolve discrepancies

 

Let me know if you have other QuickBooks-related concerns. I'm always here to help you out. Have a great rest of your day!

Rose-A
Moderator

Doing the checking account reconciliation, has anyone experienced a payroll run not showing on the recon in the month of March?

Hi, fasaline.

 

Hope you're doing great. I wanted to see how everything is going about the payroll reconciliation you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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