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Buy nowWe're converting from QBDT to QBO. I'm having an issue with the workflow for Bank Transactions (deposits) and Customer Payments (NOT "Quickbooks Payments").
In QBDT, I go to the Customer Center, select Receive Payments, enter the payment to the Customer and apply it to the appropriate invoice. I then go to the Banking center and Import Bank Feeds, which is like downloading bank transactions in QBO. I then add the deposits showing in the Undeposited Funds account and then Make Deposits to put them into the bank account.
In QBO, I'm not sure of the workflow for this process and I can't find anything that doesn't pertain to "Quickbooks Payments", which we do not have. Can someone point me to a tutorial about this, or just give me the workflow?
Solved! Go to Solution.
We're glad to have you here in QuickBooks Online (QBO), @pderoo.
Please know that QuickBooks Desktop and QBO follow almost the same steps for manually recording invoice payments by using the Receive Payment feature and creating a Bank Deposit. Let me show you how.
Afterward, hover the Create (+) button again and select Bank Deposit. Here's how:
Once finished, you can match the deposit with your Bank transaction:
Hit the Reply button below if you have any additional questions. We’re always here to help.
We're glad to have you here in QuickBooks Online (QBO), @pderoo.
Please know that QuickBooks Desktop and QBO follow almost the same steps for manually recording invoice payments by using the Receive Payment feature and creating a Bank Deposit. Let me show you how.
Afterward, hover the Create (+) button again and select Bank Deposit. Here's how:
Once finished, you can match the deposit with your Bank transaction:
Hit the Reply button below if you have any additional questions. We’re always here to help.
Perfect! That's exactly what I needed to know! I was being thrown off by the automatic bank transaction downloads every time I opened QBO. I think I'll turn that off and manually add them. Then I can proceed with the steps you've outlined. Thanks!!
You're always welcome, pderoo. We truly appreciate your kind feedback.
We’re glad the information helped you with the banking workflow. Your input is invaluable, and we’re committed to providing exceptional support.
If you have any other questions, feel free to reach out. We're here to help.
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