For years now I've been charged $30 a month for QuickBooks that I don't have. What do I do?

I can see how this situation would leave you feeling upset and concerned about the recurring fees and the lack of resolution despite contacting the support multiple times, David.

I'm here to assist you in examining the details and source of these charges so we can determine the next steps together.

You can use the "Look up your charge" tool to review any charges from Intuit or QuickBooks. Please note that if you utilize online banking with QuickBooks, your bank may apply a service fee for enabling the connection, and this fee isn't from Intuit. 

To get more details about Intuit charges to your bank account, check this article: Understand Intuit charges on your credit card or bank statement.

I'm also adding this article on canceling an account in QBO: Cancel your QuickBooks Online subscription or trial.

If there's anything else you need help with aside from being charged, you can post them below. I'm always ready to assist.

I have tried the look up your charge tool but no matter what date I put it says invalid. 

I have tried the look up your charge tool. No matter what date I put in, it says invalid and tells me to change the date.  I use nothing from intuit, which is why I shouldn't be charged for anything. 

Thanks for getting back, @Daviddunphy. I understand your frustration with the ongoing charges for a service you do not use.

You mentioned that you had previously contacted our phone support team regarding the charges. Please know that we're unable to process charges and refund requests in this public forum for security purposes. Hence, I suggest reaching out to them again for further help.

To route you to the correct department, follow these steps: 

1. Go to the Help icon in the top right-hand corner.
2. Select Search, then press the Contact Us button.
3. Enter your question in the box and hit Continue.
4. Please choose the best way you'll want to reach out to us.

If you are having trouble signing in to QuickBooks Online, you can get assistance by contacting this phone number: 800-446-8848.

Please know that they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

To get more details about Intuit charges to your bank account, check this article: Understand Intuit charges on your credit card or bank statement.

I'm also adding this article on canceling an account in QBO for future help: Cancel your QuickBooks Online subscription or trial.

We're always here if you need anything else. We'll make sure everything is sorted out.