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userzweatherspoon963
Level 1

Hello. I need to review my September 2021 transactions and it won’t let me it only allows me to view last 3 months

 
1 Comment 1
Rasa-LilaM
QuickBooks Team

Hello. I need to review my September 2021 transactions and it won’t let me it only allows me to view last 3 months

Hi there, userzweatherspoon963.


We’ll have to perform some basic troubleshooting steps so you can seamlessly review your transactions.


Let access your company using private browsing or the Incognito window. This blocks the website from storing browsing data and it's a good way to start a browser with a clean slate.


To bring up one:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Press Ctrl + Shift + P (Mozilla Firefox).
  • Press Command + Shift + N (Safari).

From there, change the date range to the correct one. Make sure to click the drop-down so you can edit the period.review qbse.png If you’re able to see your September 2021 transactions, clear the cache of your regular browser. The process will improve the overall performance of the browser and the application.


For future reference, the following guide contains resources to help efficiently perform any tasks in QBSE: Self-help articles.


Feel free to reach out to me if you have any questions or concerns. I’ll be right here ready to answer them for you. Have a good one.

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