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Hello,
I have an invoice in Quickbooks Online for $35,100. I received a wire for this invoice in the amount of $35,080. Somewhere in transit, someone took a $20 fee.
Because I have my checking account synced to QuickBooks, in the Banking screen an entry was automatically created for me. See below.
I need to account for the $20 fee so that I can match my deposit to the invoice.
I read solutions here that said to create a bank deposit with two lines, the first for the wire and the second for the fee. But, I thought that my deposit was already created (see image) and so creating a new one would be a duplicate.
I do not know how to edit the transaction in the image to add a second line for the wire fee.
How do I account for this fee?
Best answer October 23, 2021
Solved
Best Answers
Hello there, jdherman.
I appreciate you for following the solution I provide above and sharing the result. Also, the screenshot provided gives us a better picture of your concern. I’m here to ensure you can match the downloaded deposit to the invoice.
Let’s go back to the Match transactions page and enter $35, 100.00 in the Payment column instead of $35, 080.00. Since the fee was taken out from the deposit, enter -$20.00 in the Amount field. This is to ensure you can save the transaction without any errors.
After performing these steps, the invoice status will now show as Paid. For future reference, I’m adding some links below about managing fees in QuickBooks Online (QBO). These resources will guide you on how to activate the automatic late fees option and manually set up the fee item.
Don’t hesitate to visit the Community again if you need further assistance with handling fees and other customer-related issues. Have a great weekend ahead.
I tried what you said and added the below "resolving transaction". That moved the Total at the bottom to the same amount as the invoice ($35,100).
However, when I clicked Save I got the below message.
I noticed that the selected transaction to match on the same screen showed 35,080 instead of 35,100. I don't know if this is the problem or not.
Do you know what is going wrong?
Hello there, jdherman.
I appreciate you for following the solution I provide above and sharing the result. Also, the screenshot provided gives us a better picture of your concern. I’m here to ensure you can match the downloaded deposit to the invoice.
Let’s go back to the Match transactions page and enter $35, 100.00 in the Payment column instead of $35, 080.00. Since the fee was taken out from the deposit, enter -$20.00 in the Amount field. This is to ensure you can save the transaction without any errors.
After performing these steps, the invoice status will now show as Paid. For future reference, I’m adding some links below about managing fees in QuickBooks Online (QBO). These resources will guide you on how to activate the automatic late fees option and manually set up the fee item.
Don’t hesitate to visit the Community again if you need further assistance with handling fees and other customer-related issues. Have a great weekend ahead.
