How do I add a missing charge to a credit card account?

Thank you for reaching out to the QuickBooks Community, grjohnson. I'm here to assist you with recording a missing charge on your credit card accounts in QuickBooks Online (QBO). 

Follow these steps to enter the transactions manually:

1. Go to the Gear icon, then select Chart of accounts.
2. Look for your credit card account, then select View Register.
3. Click the dropdown arrow under Add CC expense. Then, choose what type of transaction you want to add.
4. Enter all the necessary information.
5. Select Save.

I've also added a screenshot for your visual reference.

In addition, you can refer to this article to learn how to categorize bank transactions in QBO: Categorize online bank transactions in QBO.

Let me know if you still have concerns about your missing charge in QBO. I'm always here to help.

thanks Rhoice. where do I find the, "add new"  link to click on to create a new transaction?

Thanks for your prompt reply on this thread, @grjohnson.

I'll clarify things to help you add the missing charge to your credit card account in QuickBooks Online (QBO).

To manually add the transaction, you can click the dropdown icon to choose the specific transaction on your account register. Follow Steps 1 and 2 provided by my colleague above, and then refer to the screenshot below for your additional visual reference to find the dropdown.

This resource can further guide you in entering transactions directly on your account register: Manually add transactions to account registers in QuickBooks Online.

Additionally, you can refer to this article to organize your accounts seamlessly in QBO: Reconcile an account in QuickBooks Online.

I'm more than willing to help if you have any other concerns with your transactions. I'll ensure your needs are taken care of.