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treas1
Level 2

How do I assign an incoming deposit, bank feed, to a product or service

I am a non-profit that just switched to online from desktop premier non profit.  I have been using multiple Items in desktop to differentiate what the donation was for.  In online that would be a product or service.  I had collapsed my income accounts to half a dozen and used the item to track what the donation was for and used that information for the tax receipt we are required to send out.

 

When a payment comes in on the bank feed in desktop I can assign it to an item(product) or multiple products and put part of it as an fee expense.  How do I do that in QBO?  I am only given the choice of selecting what account to put it into.

1 Comment 1
ShyMae
QuickBooks Team

How do I assign an incoming deposit, bank feed, to a product or service

I've got the information you need, @treas1.

 

I see the advantage of having the option to assign payment directly to your products. In QuickBooks Online (QBO), when you receive a payment from a customer, you can't directly assign it to a product or service. You'll need to create sales receipts or record them as receive payment for the invoices to be marked as paid. 

 

Our team constantly works to improve our product for a better user experience. For this feature to be considered, I suggest sending Feedback to our product development team. 

 

To submit your suggestion:

 

  1. Select the Gear icon, then choose Feedback.
  2. Type in your product suggestions.
  3. Select Next to submit.

 

As a workaround, you can create a sales receipt if the customer pays for products or services immediately.

 

To create a sales receipt:

 

  1. Hover to + New, then select Sales receipt.
  2. From the Customer ▼ dropdown, choose your preferred customer. (If you haven’t set up your customer yet, click + Add new)
  3. Choose the product or service you sold from the Select a product/service dropdown.
  4. From the Product/Service column, choose the products that your customer has purchased.
  5. Enter the QuantityRate, and Amount
  6. Once done, click Save and close. 

 

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If you've sent an invoice to your customers, you can record it as receive payment regardless of whether they forwarded a full or partial payment. 

 

Moreover, I'll provide informative articles to help you set up and manage your inventory: 
 

 

I'm always open if you need further assistance managing your products and services in QuickBooks. Leave your reply in the section below. 

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