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thomasnicholls
Level 1

How do I corrects an unreviewed transaction? It says I have $58 in unreviewed transactions but I don't have anything show up in unreviewed category.

 
1 Comment 1
ChristieAnn
QuickBooks Team

How do I corrects an unreviewed transaction? It says I have $58 in unreviewed transactions but I don't have anything show up in unreviewed category.

Hi there,thomasnicholls.

 

It could be your browser's cache is causing the problem. That's why it shows 58 in unreviewed transactions even there's nothing show up in unreviewed category.

 

Let's use a private browser to disable the cache from saving your browsing data. It's a good way to check issues caused by a full cache.

 

Here's how to use private browser:

 

  • For Google Chrome: Press Ctrl + Shift + N

  • For Internet Explorer and Mozilla Firefox : Press Ctrl + Shift + P

  • For Safari: Press Command + Shift + N

 

If the steps above works, I suggest to clear your browser's cache to prevent you from using old forms, protects your personal information, helps our applications run better on your computer.

 

If the steps above will not work, you can use supported browsers as alternatives.

 

Please check this article on how to stop QBSE to include any income or expense transactions from your tax year calculations in the Home or Expense screens: Exclude or delete transactions.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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