Go to New>Credit Card Credit. Then select your credit card under "Payment account". Enter all pertinent info and click save and close.
Welcome to the QuickBooks Community, mary-glowcarwash. Let me share various details on how you can enter a credit transaction on a credit card manually in QuickBooks Online.
If you're referring to the customer's side, you can enter a sales receipt with a credit card payment. You can use this transaction if a customer asks for a refund for an item or service.
Here's how:
If you mean for Vendor's entry, I recommend recording the credit transaction as Credit card credit. This is a payment to your liability to a credit card account that will use by a refunding vendor. Follow the steps below.
Lastly, I'm also adding this article to further guide you in effectively managing your income and expenses using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.
Let me know if there's anything else you need help with your transactions. I'm always here to help you anytime. Take care and keep safe!
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