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Why are new "features" in QBO ever introduced as an "opt in" trial? This is an annoyance and between that, the "Emoji How are we doing?" surveys and the multitude of interruptions trying to sell other services, have made using QBO tedious and disrespectful of my time. In fact, I just had another survey for the Community page interrupt me while I was tying this and could not continue without declining the survey or responding to it.
You want feedback? Rollback all the garbage you hoisted on us over the past two years and you wouldn't need surveys to see if people have finally given up complaining about QBO and accepted this garbage.
this 100%. frustrating. I'm just nervous I would somehow fat finger and accidentally approve one of these goofy reminder emails to one of my clients.
I find the notifications to be very distracting and a time-suck. I would like QBO to make it easy to turn things off so I can keep things simple and concentrate.
If you find another accounting software that isn't constantly trying to sell more products to you and distract you while you are trying to work, please share!
It's November 26 and still the annoying popup reminders about late invoices keep showing up even after disabling late notices in the settings. The screen is just slightly less annoying. As one posters asked, "when do we expect to be paid for our testing of these N00 and W0nd3rful f3atures?"
Exactly. Head the nail right on the head with this comment. Ive had an ongoing issue of mixed customer and vendor data and had "higher tier" people supposedly working on it but here I am years later and nobody has contacted me and it just waste my time trying to reach back out. So I just deal with it unfortunately. Getting all these "new and useful" updates and features have just created more problems for us. Especially this AI changing out invoice email subject lines, trying to be hip and cool. I can't send these types of trendy email titles to government accountants, it looks ridiculous.
Complete rewiring of our brains (as it relates to accounting, Intuit, QBs, QBO, etc.) was not necessary.
You have gone to every possible length to ensure utter disgust from so many clients by:
1. Dumbing down the software until it is almost unusable, and
2. Wasting time developing AI tools that are forced, without regard for the time and resources you are COSTING us, your customer.
I'll save myself some grief - and tell you how AI sums up the Intuit circumstances - as of today - 12-16-2024:
"In conclusion, based on the available information, it appears that Intuit has a significant de facto monopoly in the personal finance software and small business accounting software markets, but its dominance is not absolute and may be subject to change over time."
Do us all a favor and be the change WE (the paying customer) want to see.
<hand on head emoji> AD INFINITUM
This is completely unacceptable. QuickBooks is consistently adding "upgrades", including this ridiculous AI feature and now adding random accountant users as beta users without asking. HOW can QBO think this is good business? Your "upgrades", which are not, should be optional, just like this being a Beta user and|or the AI feature.
I get calls from clients daily upset with the "NEW UPGRADES". An upgrade means something is being improved. I have found the opposite with almost all upgrades recently.
Please do not respond to this post by telling me to send feedback. I send a lot. I've been a QBO user for over a decade. Nothing happens.
@SheffieldC916 RE: I can't send these types of trendy email titles to government accountants, it looks ridiculous.
I've seen this sort of comment regarding QuickBooks Online many times here. It appears sometimes that it is designed by children, such as in this case.
It is as if no one on the Online team knows how business works and what customers want. Instead they spend time on stupid things like this, making QuickBooks Online worse with every move.
What I'm doing and I suggest all of us do is to send a Feedback each and every time we login and have a pop up from the Business Feed. It in essence is hopefully creating a task that someone at Intuit also has to click on and "deal with" to get on with their day, and if enough people are sending feedback every day about the same thing at some point the cost will not be worth the time it takes to click every feedback. That's what I'm doing anyways, if enough of us do it long enough maybe they will change.
I like this idea and have subscribed to such a philosophy on many occasions in other scenarios. It is worth a try, but judging by the responses in this forum, and emails in response to similar "Feedback" comments, I seriously wonder if they ever give a human the task of reviewing these things.
Like so many others, I found this thread looking for a way to turn the business feed off.
I am beyond frustrated with QBO. I have many customers with inventory and PO's and other features that QBO is not good at handling. 2 of them left QBDT for QBO because QBO sales rep told them it would be fine. It's not. Besides all but threatening customers to drop desktop, many things in QBO just suck.
This business feed is one of them.
The more things they put on pages, the more time the page takes to fully load. I can't tell you how many times I click on the wrong thing as I'm trying to work quickly and efficiently, but the page hasn't finished loading all its stupid crap, and that means that my click was actually in the wrong place as the page continues to load.
Intuit takes the time to revamp reports which didn't need revamping, and are now more difficult to customize- while ignoring basic functions and/or listening to customer feedback.
I wish someone would develop a decent replacement priced similarly. I would have all of my clients drop QBDT and QBO in a heartbeat, and I bet I'm not the only one. Intuit, you really should start paying attention to customer feedback. Or when a comparable software is released, you're going to see a mass exodus as we all leave. For those of us who own firms, that also means moving all of our clients as well. You would lose 42 clients by losing me. I believe 14 who pay for an annual subscription for desktop, and the rest on QBO Plus or Advanced. And I'm a small firm...
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