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I'm delighted to have you here today, @katurn. Let's get you out of this situation and fix your beginning balance to finish reconciling an account in QuickBooks Online (QBO).
Since there's a voided or deleted check involved, what you'll want to do is to recreate the transaction, so it'll show on your discrepancy report. I'll input the process below to get you started. These are the steps:
After reviewing everything on the discrepancy report, the Total Discrepancy difference on your data should be U.S. $0.00. You'll want to double-check the beginning balance again in QuickBooks, and this time, it should match the beginning balance on your statement. Lastly, click the Resume reconciling button to finish reconciling the account.
For further guidelines on how to fix a beginning balance that's off in QBO, please see this handy article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Additionally, I've got you this article to help you ensure your data inside QuickBooks is accurate: Run reports in QuickBooks Online.
Thanks for dropping by here today, @katurn. Don't hesitate to let me know in the comments below if you got any additional QuickBooks-related concerns. I'll be happy to help you out again. Take care, and have a nice day
How about the Desktop version? The check was voided, but already cleared from prior month's reconciliation. Thanks!
Thanks for getting back to us, @MKlein1.
I'm here to assist you every step of the way to fix your beginning balance in QuickBooks Desktop (QBDT).
We can recreate the check that was void and do the mini-reconciliation to include the unreconciled transaction in your account.
Here's how:
For more details, check out this article: Reconcile previously deleted and re-entered checking or credit card transactions.
For future reference, here are our articles to help you fix in case you encounter another reconciliation discrepancies:
Feel free to message us again if you still need help with your reconciliation. We're always around here to help.
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