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Kac5208
Level 2

How to record refund from vendor

We use our bank card to make purchases.

Our vendors will then refund money back to that bank card for returned items. My bank transactions automatically download to my QB bank feed. 

 

How do i properly record that refund to match my bank feed?

3 Comments 3
Charies_M
Moderator

How to record refund from vendor

Good to see your post today, Kac5208.

 

Let me guide you in handling vendor refunds in QuickBooks Desktop Mac.

 

You'll want to create a deposit to record the refund amount. Here's how:

  1. Go to the Banking menu, then select Make Deposits.
  2. If the Payments to Deposit window appears, select OK.
  3. Fill in the necessary information
  4. Select Save & Close.

Once done, you can record a Bill Credit for the returned items:

  1. Go to the Vendors menu, then select Enter Bills.
  2. Select the Credit radio button to account for the return of goods.
  3. Enter the Vendor name.
  4. Select the Items Tab.
  5. Enter the returned items with the same amounts as the refund check.
  6. Click Save & Close.

Then, you can link the deposit to the Bill Credit:

  1. Go to the Vendors menu, then select Pay Bills.
  2. Check the Deposit that matches the Vendor check amount.
  3. Select Set Credits and apply the Bill Credit you created earlier then select Done.
  4. Click Pay Selected Bills, then select Done.

Feel free to visit this article to learn more about the features of QuickBooks Desktop Mac: QuickBooks Desktop Mac 2022.

 

You're always welcome to post in the Community space whenever you have further questions with your account. I'll be around ready to lend a helping hand.

Kac5208
Level 2

How to record refund from vendor

Bill Credit 

It does not give me the options you posted. 

  1. Select Set Credits and apply the Bill Credit you created earlier then select Done.
  2. Click Pay Selected Bills, then select Done.
MJoy_D
Moderator

How to record refund from vendor

Thank you for getting back and providing us with more details about the concern that you're having with recording refunds from vendors, @Kac5208.

 

You may consider going to the Pay Bills page to see the credits if you want to apply them to a bill. You can create a credit on the Enter Bills page. Go to the Vendors menu, select Enter Bills, and you'll see the Credit radio button.

 

Check out this article for more information about recording refunds from vendors and paying your bills: Pay bills in QuickBooks Desktop

 

Here's how you can transfer available credits from one vendor to another through the use of a temporary clearing account: Transfer and apply credit from one vendor to another in QuickBooks Desktop. The credit appears on the vendor's account and can be applied to outstanding bills in the Pay Bills window.

 

You can always get back to this thread or click the Reply button if you need further information about recording the vendor refund or other concerns. I'll be around to help you out. Have a great rest of the week! 

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