I am the administrator for the desktop Quicikbooks and I can no longer sync my contacts. It says to go to edit, prefernces, integrateion appl icon. WHERE are these?

Thanks for visiting the Community, jshine-savoychur.

To seamlessly sync your contacts into QuickBooks is my priority. Let’s configure the Integrations Application tab to resolve the issue. Allow me to assist in performing t this task in your company file.

1. Tap the Edit menu at the top to choose Preferences.
2. This will take you to the Preferences screen.
3. Click the Integrated Applications tab on the left panel and choose Company Preferences.  
4. From there, review the settings and make sure the app is set to link contacts into the company file.
5. Once done, click OK.

These steps will get you back up and running syncing the contacts. Check out the Sync Outlook contacts with QuickBooks Desktop guide for additional reference. It provides complete instructions from the setup process up to moving contacts into the company file.

Reach out to me if you have any other concerns or questions when working in QuickBooks. I’m more than happy to lend a helping hand. Have a good one.