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c_hochard
Level 1

I did not match my cash sales receipts (square) with my bank deposits before depositing, rookie mistake. Now I cant match anything. Can this be fixed if not any solution?

Issue I am new business owner and I did not realize that I needed to keep my cash deposit exactly the same as my cash sales receipts. I am using square integration and my bank is also connected to QBO. Usually I would just take whatever amount out of the register and deposit it. I now know this is the wrong way to do it and its definitely easier if it matches the sales for the day. Unfortunately, I did not know that. Generally speaking I can get my deposits within a few dollars or cents. But I cant get it to match exactly. Any solutions would be greatly apricated.

2 Comments 2
SheandL
QuickBooks Team

I did not match my cash sales receipts (square) with my bank deposits before depositing, rookie mistake. Now I cant match anything. Can this be fixed if not any solution?

Hi there, Chard. Let’s manually match your cash sales receipts from Square with your bank deposits and adjust the amount to ensure accurate records..

 

QuickBooks Online doesn’t automatically link Square cash receipts and bank deposits when the amounts aren't identical. With this in mind, you can use the Find Match feature to manually search for entries that are closest in amount and use Resolve Difference to adjust the amount to match it from your Square transaction.

 

To do this, here's how:

 

  1. Go to My Apps, then select Accounting and choose Bank transactions.
  2. Select your bank's tile to open the transactions list.
  3. In the For Review section, open the transaction and click Match from the Match/Categorize column.
  4. Click the Find match link to open the Find other matches window.
  5. Apply the correct filters to narrow your search, then tick the correct transaction that corresponds with the deposit.
  6. Since there are mismatches, scroll down and click the If needed, resolve the difference dropdown.
  7. Since there’s a discrepancy, scroll down and click the Resolve the Difference dropdown. Add accurate information in the field provided.
  8. Once done, click Match to save it.

 

Also, check out this article to learn more about several reasons why match suggestions won't appear: Match your bank and credit card transactions.

 

If you have other questions or concerns, feel free to comment them below.

jamesjdt
Moderator

I did not match my cash sales receipts (square) with my bank deposits before depositing, rookie mistake. Now I cant match anything. Can this be fixed if not any solution?

Hi @c_hochard,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.

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