I have duplicate bank transactions and I can't exclude one of them since they both say they are apart of another transaction. What do I need to do?

Good morning, I have a common situation in which I want to exclude only a part of a transaction. I'm receiving Neon One payouts through my bank, but they contain multiple transactions within the single instance. I need to itemize each of them, and some are duplicates with other transactions (the reason is too complicated to explain here). Each time I categorize these I use "split" to assign to the correct account. I want to be able exclude a part of this split (or just somehow take away this value). How can I do this? Thanks in advance!

I understand what you were trying to say, @SondraB.

I can provide you with additional information about dealing with duplicate transactions in QuickBooks Online.

What you're doing is right about splitting with identical transactions and putting them into the correct accounts. Aside from breaking them, the workaround is to Find other matches.

If you need to remove the portion of the transaction, the only way to do it is to exclude them from the For Review tab, then re-enter the transaction manually. 

Here's how:

1. Go to Settings ⚙ and select Chart of accounts.
2. Find the account register you want to review.
3. Click the View register from the Actions column.
4. At the top of the list, select the Add journal entry, Add check, or Add deposit dropdown menu.
5. Select the type of transaction you want to add.
6. Fill out the fields to complete the transaction.
7. Lastly, select Save.

You can also review the topics from this link for extra resources while working with your bank transactions in the future: Find help with bank feeds and reconciling accounts.

Do you need a guide for reconciling accounts in QuickBooks? Could you get back to us? I'll make sure you get the answer that you require.