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Hello there, @elenorf12.
The bank transactions will be downloaded automatically, once you turn on online banking in QuickBooks. Manually posting an entry(deposit/payment) can cause duplicates.
To get this sorted out, remove the unnecessary figures and match the deposit to the corresponding sale transaction.
After that, start matching your bank and QuickBooks transactions. To do that, you can refer to this link for more details and on how to fix online banking issues: Download, match, and categorize your bank transactions in QuickBooks Online.
I'm just a reply away if you have any other questions. I'll make sure you're taken care of. Have a great day!
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@BettyJaneB Thank you so much for responding! This resolved my issue. You have a great evening.
It's my pleasure helping you out, @elenorf12.
Please know that my doors are always open to help if you have any concerns with QuickBooks. You can always find me here.
Wishing you and your business continued success!