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4194MasterAdmin
Level 1

I have tried to work on quickbooks for 4 days. All it does is just sit there and spins

 
2 Comments 2
Fiat Lux - ASIA
Level 15

I have tried to work on quickbooks for 4 days. All it does is just sit there and spins

Try opening your QBO account on any private/incognito browser.

Archie_B
QuickBooks Team

I have tried to work on quickbooks for 4 days. All it does is just sit there and spins

Welcome to the Community, 4194MasterAdmin. Let's sort this out so you can get back to business.

 

Have you tried what @Fiat Lux - ASIA suggested? It will help you check browser related issues and access QuickBooks Online in a slate.

 

If you already did and issue remains, I recommend reaching our Customer Care Team to conduct further investigation about it. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select the Search tab.
  4. Click on Contact Us, then provide a description of your issue.
  5. Tap Continue or Let's talk, and choose a way to connect:

 

  • Start a chat with a live support.
  • Get a callback from the next available support.

 

I've added this link just in case you're unable to log in to QuickBooks Online to get help: QuickBooks Online Support.

 

Just get back to me if you have some questions or if you need help with anything else. I'll be happy to assist. Have a wonderful day!

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