Made change to payee related to transaction back in Jan 2020

Hello @rlgoddardowner

Welcome to the Community. I’d love to help you out today. In order to do so, can you share a little more about your situation?

I see you made a change to a payee from 2020. Did that trigger something? Any additional information you can provide will help me get you the resolution you’re looking for.

Simply click Reply below and I’ll be right here.

Thanks!

My client miss ID’ed a payment in 2020 that was part of a batch deposit, now the client that actually made the payment still  shows a balance.  

Thanks for joining the thread, @Bobllc.

Let me provide you with the steps to offset the balance showing on a deposit in QuickBooks Online (QBO).

We can create a journal entry and a clearing account to offset the balance of your Accounts Payable (A/P).

A clearing account is used in QuickBooks to transfer money from one account to another without moving it directly. This account acts as a holding account for your money until you're ready to move it. 

It's also known as a Barter or Wash Account because we always take out the same amount we put in. You won't have to reconcile this account because it doesn't store any funds: Set up a clearing account

Follow the steps below to learn how a clearing account works:

1. From your QuickBooks Online (QBO) account dashboard, Go to the + Menu.
2. Select Journal entry.
3. Add the Account Payable (A/P) account from which you are moving money.
4. Enter the Clearing account.
5. Save the Journal Entry.
6. Create a second journal entry.
7. Add the Clearing account.
8. Enter the AP account to which you moving money, then click Save and close.
9. In either Pay Bills or Receive Payments, link the Journal Entries together.

I also recommend you consult your account for experts’ advice and keep your books accurate.

Once everything is done, you might want to check out this article to reconcile your account and ensure your records are correct.

Feel free to add a comment if you need assistance with your deposits in QuickBooks. Stay safe!