I dismissed a merchant services deposit that I should not have. There was a message saying I could reverse this in "settings" - but I can't find "settings" or how to fix this. Does anyone know the steps to undo this? I'm using QB Desktop Premier Edition 2019. Thanks!
Thanks, Monica! The payment in question doesn't show up on the list when I click "payments" - but the most recent payment on the list is from six days ago, and I've made several merchant services deposits since then, so perhaps I just need to wait a few days?
But I just want to be absolutely clear on what I did: Several payments from clients who are on our automatic billing service showed up on the list today when I clicked on "Make Merchant Services Deposits". I dismissed one that I should not have, and received a message saying I could undo this under "settings". So - presumably in a few days I can follow the instructions you gave, that payment will still be listed, and I can 'receive' it at that time? Also, I need to be able to apply it to the correct customer account (changes in the ownership of the account are what led to this little fiasco). Will I be able to do that?