My bank connections keep disconnecting and asking for verification. I’ve signed in, it goes through 100 times now. But immediately needs it again.

Let's work together to fix your bank connection, kurt@redundant.m.

Certain errors would stop your financial data from syncing. If you encounter any issues, please follow the troubleshooting procedure outlined in the Step 4 section of this article to resolve them: What to do if you get a bank error.

For the time being, let's perform a manual update to refresh the connection and access your recent transactions. Let me guide you on how.

1. Go to Bookkeeping.
2. Select Transactions, then choose Bank Transactions.
3. Click the account, then hit Update.

As another option, you can sign in to your bank's website to narrow down the underlying cause of the situation. Confirm if they have server issues or going through maintenance. This occurrence delays the data exchange between the bank and QBO.

If everything is working on their end, update the feed again using a private window or other supported web browsers. It could be that the program has a temporary issue with the browser you're currently using. These are the shortcut keys:

• Mozilla Firefox: Ctrl + Shift + P
• Google Chrome and Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Option + P

Also, I recommend these articles related to bank feeds that you can use in the future:

• Categorize online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Please feel free to reach out if you have any follow-up concerns regarding bank feeds. I'm here to help. Have a good one!

@jeanbiverly_  No Luck Still.  The email telling me theres an error also says 

Regarding: "No company name"

But i dont know how I dont have a company name 

Any thoughts?

Thanks

Hi there, kurt@redundant.m.

Thank you for reaching out to the Community. I would love to help you, but I just need more specific information so I can address your concerns properly. 

Can you tell me more about the error message that you encountered? And what bank did you try to connect to?

Any additional information would help me check for solutions to address your concerns better. Please don't hesitate to provide any further details or a screenshot as a visual guide to explain your scenario more clearly.

Hey Clark!
Attached is picture of the email I get.  

Hi there, Kurt! Thanks for providing a screenshot, as my colleague advised. It helps us identify your issue with the Navy Credit Union connection.

Since it keeps disconnecting and asking for verification, this is different from the usual function of the system. At this time, I recommend logging in to your bank website and checking if there's an ongoing issue related to your concern. This way, you can determine if there are any technical issues or security measures in place that could be causing the frequent disconnections and verification prompts.

If there's no issue from your bank, please get in touch with us so we can investigate why it's happening on your end.  Here's how:

1. Within your QBO account, go to Help in the upper-right corner.
2. In the Search tab, click Contact us.
3. Enter a brief description of your concern.
4. Click Continue.
   

Let me know if you need further assistance. I'm here willing to help you further identify the underlying reasons for this behavior and take appropriate actions accordingly. Stay safe and be well!

Thanks.   My only option there is to call tomorrow. 

Thanks my only option there is to call tomorrow.  There are no issues on my banks side. 

Any luck with this? I’m having the same issue where I keep getting disconnected everytime I log in or refresh. I got that email that says no business name too.

Hey I was wondering if you were able to find a solution to the continuous disconnecting of your bank account? I keep getting that and the email regarding  no business name.

Hi, @Jweavss. I'm here to help you fix your bank connection.

If you are receiving specific errors preventing your financial data from syncing, please follow the troubleshooting procedure outlined in the Step 4 section of this article: What to do if you get a bank error.

For now, we can perform a manual update to refresh the connection and access your recent transactions. Let me guide you on how.

1. Go to Bookkeeping.
2. Select Transactions, then choose Bank Transactions.
3. Click the account, then hit Update.

As another option, you can sign in to your bank's website to determine if they are experiencing server issues or maintenance. This could be causing a delay in data exchange between the bank and QuickBooks Online (QBO).

If everything is working fine on their end, you can update the feed again using a private window other supported web browsers. The program may be experiencing a temporary issue with your current browser. Here are the shortcut keys:

• Mozilla Firefox: Ctrl + Shift + P
• Google Chrome and Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Option + P

However, if the issue persists, I recommend contacting our support team. They have the appropriate tools and resources to resolve it. 

Just in case you want to combine multiple transactions into a single record so QB matches your real-life bank deposits, you can refer to this article for guidance: Record and make bank deposits in QuickBooks Online.

Please feel free to reach out if you have any follow-up concerns regarding the bank connection. I'm here to help. Have a good one!

No.  It has not been resolved.  The solutions posted above this also dont work.  If you are a navy fed member do not use Quickbooks.

No it has not been resolved and the "solutions" posted above do not work.  If you are a NFCU business member, do not use Quickbooks. They do not seem to take this issue very seriously but will certainly keep taking your money.