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Have you open your QBSE account on private/incognito browser?
Thanks for visiting the Community today, maryb1007.
In addition to @Fiat Lux – ASIA suggestion, let’s perform a manual update to reestablish your banking connection. The process will let you fetch the latest bank entries.
Before we proceed, can you tell me the name of your Financial Institution? Did you encounter any errors? Any information you can provide will help me find the cause and its solution.
In the meantime, let’s go to the Bank accounts page to restore your connection. It will only take a few clicks to get there.
Here’s how:
Once done, you can now categorize the downloaded bank data. Need help in managing your online banking and bank related-activities? You can browse here to view the articles.
Keep me posted if you have other questions or concerns about your bank feeds. I’m more than happy to help and get this taken care of for you. Have a good one.
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