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Laura_castro
Level 3

My QBO won’t connect to my Navy Federal buisness account anymore. Does anyone else have this issue?

How do I convert my data? I do not know if I understand your question. I want to use a service with the capability to gather all transactions directly from the bank. 

SaylesInd
Level 2

My QBO won’t connect to my Navy Federal buisness account anymore. Does anyone else have this issue?

I imagine the syncing only lasts so long until accounts need to re-sync.

jlb4350
Level 1

My QBO won’t connect to my Navy Federal buisness account anymore. Does anyone else have this issue?

Apparently, after over 3 years, it appears that neither Quickbooks or Navy Fed gives a crap to fix this issue. Personally, I think it is Intuit's responsibility to resolve it. Their system simply isn't saving the necessary authentication information from Navy Federal, so with each connection, Navy Fed thinks it is a new login from a new browser and keeps asking for MFA.

 

Usually, this would be done with a browser cookie (log in>remember browser>and you won't be asked for MFA for some amount of time), but QBO must not function that way. I've just joined QBO for my business that uses a NFCU business account and I'm already thinking about cancelling it because of this issue. Absolute trash that after 3 years this is still an issue with connecting to the largest credit union in the nation.

I_hate_this_company
Level 1

My QBO won’t connect to my Navy Federal buisness account anymore. Does anyone else have this issue?

I am having this issue too. QBO doesn’t care all that much. 

I_hate_this_company
Level 1

My QBO won’t connect to my Navy Federal buisness account anymore. Does anyone else have this issue?

NFCU won't connect to QBO anymore. It used to but stopped working for me. I have called QBO multiple times. They opened an "investigation." They don't care. 

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