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Level 2

Online Bill Pay Trial?

I just signed up for Online Bill Pay and received an email that says "Welcome to your 30-day trial of Bill Pay for QuickBooks Online."  What is this trial all about?  What is going to happen after this 30 day period expires? 

Solved
Best answer 02-22-2019

Accepted Solutions
QuickBooks Team

Re: Online Bill Pay Trial?

Hey there, @TomInAiken.

 

Allow me to share some insights about Online Bill Pay and give you options from there.

 

The Online Bill Pay feature allows you to pay your bills directly from QuickBooks. 

 

Once you’re signed up to the trial, you’ll be given 30 days to test out the feature if it’s to your liking. Before the trial ends, you’ll then be notified about it and give you the time to think if you want to continuously use the feature.

 

Also, there’s no need to worry after the sign up because you won’t be charged for a monthly fee to use this feature. You’ll only be charged for every transaction that you make with Online Bill Pay.

 

There are two ways on how you can sign up after the trial ends. First is through the direct link or through the Bill Pay app in QuickBooks. 

 

If you want to sign up using the direct link, here’s how:

  1. Open a new browser and enter this link on the URL box: https://qbo.intuit.com/login?pagereq=billcom_learnmore?cid=ipp_billcom_ipd_billpay_icare_co-us.
  2. Click on Get Started.

But if you wish to sign up through the app, please follow these steps:

  1. On the left panel, click on Apps.
  2. Search for the app.

Feel free to read these articles for your future references about Online Bill Pay:

Don’t hesitate to tag me if you have any questions. I’ll be here to help you.

View solution in original post

Highlighted
Anonymous
Not applicable

Re: Online Bill Pay Trial?

Hello there, @TomInAiken.

 

Thanks for getting back on this thread. Allow me to chime in and help route you to the right direction in making sure you'll get a legit monthly trial for Online Bill Pay.

 

Our Merchant Services Team can help verify the information on the email you received. They have the necessary tools to check this further in a secure environment. 

 

This way, it'll help you ensure if there are any extra charges with the 30-day trial offer. 

 

Keep us posted if you have other questions about Online Bill Pay. I'll be on the lookout for your reply if you need help.

View solution in original post

3 Comments
QuickBooks Team

Re: Online Bill Pay Trial?

Hey there, @TomInAiken.

 

Allow me to share some insights about Online Bill Pay and give you options from there.

 

The Online Bill Pay feature allows you to pay your bills directly from QuickBooks. 

 

Once you’re signed up to the trial, you’ll be given 30 days to test out the feature if it’s to your liking. Before the trial ends, you’ll then be notified about it and give you the time to think if you want to continuously use the feature.

 

Also, there’s no need to worry after the sign up because you won’t be charged for a monthly fee to use this feature. You’ll only be charged for every transaction that you make with Online Bill Pay.

 

There are two ways on how you can sign up after the trial ends. First is through the direct link or through the Bill Pay app in QuickBooks. 

 

If you want to sign up using the direct link, here’s how:

  1. Open a new browser and enter this link on the URL box: https://qbo.intuit.com/login?pagereq=billcom_learnmore?cid=ipp_billcom_ipd_billpay_icare_co-us.
  2. Click on Get Started.

But if you wish to sign up through the app, please follow these steps:

  1. On the left panel, click on Apps.
  2. Search for the app.

Feel free to read these articles for your future references about Online Bill Pay:

Don’t hesitate to tag me if you have any questions. I’ll be here to help you.

View solution in original post

Level 2

Re: Online Bill Pay Trial?

Thank you for the reply. I signed up for Online Bill Pay with the expectation there would be no monthly fee with the basic level. Which is fine since I really don't need the features available with the upgraded version.

 

When I received that "trial" email I had to wonder if what I was getting was the monthly charge variety. That email is a bit confusing and maybe something your development team should address.

Highlighted
Anonymous
Not applicable

Re: Online Bill Pay Trial?

Hello there, @TomInAiken.

 

Thanks for getting back on this thread. Allow me to chime in and help route you to the right direction in making sure you'll get a legit monthly trial for Online Bill Pay.

 

Our Merchant Services Team can help verify the information on the email you received. They have the necessary tools to check this further in a secure environment. 

 

This way, it'll help you ensure if there are any extra charges with the 30-day trial offer. 

 

Keep us posted if you have other questions about Online Bill Pay. I'll be on the lookout for your reply if you need help.

View solution in original post

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