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Join nowI was cleaning up some accounts today and accidentally deleted a bank deposit from 2-1-2013 (or I thought it did). I can see the transaction in the Journal entry for the Bank account where it was deposited. It even has a checkmark next to it as if it had been cleared. However, when I try to reconcile my bank account, I am off by the amount of the 'deleted' transaction. The discrepancy report shows the amount of the transaction as the missing amount with the correct date of the transaction. I can see the deleted transaction in the Audit Log. How can I fix this problem? Obviously, I do not want to undo all of my reconciliations. It doesn't make sense to me.
Hello, @reiddg.
I have here the solutions you can perform to fix your reconciliation in QuickBooks Desktop. I'm happy to share them with you.
First, you can re-enter the deleted transaction (same date and details) then manually reconcile it from the register. Second, you can undo the previous reconciliation and redo it or ignore the discrepancy and let QuickBooks enter an offsetting adjustment.
To recreate the deposit:
To reconcile the deposit manually:
If you want to undo the previous reconciliation and redo it or simply ignore the discrepancy and let QuickBooks enter an offsetting adjustment, you can refer the steps from this article: Fix beginning balance issues in QuickBooks Desktop.
I also found these handy articles you can read more about managing reconciliation in QuickBooks Desktop:
Please know that I'm always here to help if you have any other questions. Just add a comment below. Take care!
I did as you instructed, but I am still off by the previously deleted amount. I don't want to go back to 2013 to fix this. There must be a way.
Hi there, @reiddg.
You'll need to undo those reconciled deposits and then do a mini reconciliation to fix the current period.
Here's how:
For more information to correct a deleted or cleared transactions, please see this article: Fix beginning balance issues.
Also, if you ever need help reconciling your accounts, use our reconciliation guide.
Please leave a comment below for any other questions you might have. I'm always here to help. Take care always.
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