Quickbooks Checking through Green Dot back--how to deposit a check over $10,000

Thanks for bringing this to my attention, Lizza. I've got some information about check deposit limits in QuickBooks Checking. 

The average deposit limit is up to $10,000 per transaction. However, it varies depending on the customer's eligibility. Thus, it's possible that you reached the set limit for your checking account. If you want to check your deposit limits, you can view them in the mobile check deposit flow. You can refer to the image below:
 

On the other hand, you might consider splitting the deposit into two transactions, so you don't exceed the average limit. Here's how:

1. Sign in to your QuickBooks mobile account.
2. Select Cash Flow.
3. From the QuickBooks Checking homepage, select Send Money.
4. Select Deposit checks.
5. Enter the half of the check amount. 

Here is the full article for more detailed steps in depositing checks: Use mobile check deposit with QuickBooks Checking.

Additionally, you can visit this link to learn more about the feature's frequently asked questions: Find out more about mobile check deposits.

Let us know if you have other questions about managing your check deposits or have any concerns with QuickBooks. We'll make sure we'll help you out. Have a great day!

Thank you for this information, @JuliaMikkaelaQ! I read through the links you shared, and I didn't find any additional information about depositing one check in two separate transactions. Before I proceed, I just want to confirm that I understand correctly. Is this accurate?

• I can deposit one check for $12,500 in two phases simply by entering half the total into the check amount field and doing that twice. 

Once you confirm that I understand correctly, I will try it. 

Thanks!

Thank you for coming back to the Community, Lizza.

It can be challenging to deal with a check that exceeds the mobile deposit limit. I'm here to provide clarifications about depositing a check in QuickBooks Checking.

When you use the mobile deposit function, you can deposit one check at a time. For more insights on how the feature works, including questions to frequently asked questions, refer to the article: Find out more about mobile check deposit.

To resolve this matter, I still recommend contacting our QuickBooks Payments Support Team again for further assistance and guidance. Make sure to provide the case number from your previous call, as this will allow our specialists to review the notes and better understand your situation. Additionally, they can discuss in detail an alternative solution for depositing the amount of $12,500. 

To get the support information:
 

1. Open QBO and go to the Help icon in the upper right to display the support window.
2. Head to the Assistant tab and enter a brief description of your concern in the Type something bar.
3. Click the Get help from a human link to see more options.
4. In the How would you like to connect with us? section, choose Chat for real-time support and Callback to speak with an agent.
   
   

I have included a reference offering comprehensive information on the most convenient time and day to get in touch with our support team: Contact Payments Support.

For additional resources, take a look at each article to gather information about the requirements for depositing a check, the insurance limit for QuickBooks Checking bank accounts, and the sign-up process and eligibility:

• Use mobile check deposit with QuickBooks Checking
• FDIC insurance limit for QuickBooks Checking bank accounts
• QuickBooks Checking FAQ
  
  

Don't hesitate to click the Reply button and post any questions or concerns you may have regarding mobile deposit and QuickBooks Checking. I'm here to provide you with the best assistance possible. Have a great day ahead, Lizza.

I've tried the above directions, splitting the check in half, but the app will not accept another picture of the check. Only half was deposited, what should I do to add the other half?

Were you ever able to deposit the second half of your check?  I am in the same position - my check is over $10,000 but I really need to get this deposited! 

I can provide you with some information about your check deposit, wavepromos.

QuickBooks Online sets a check deposit limit based on the customer's eligibility. It's possible reason that you've reached the set limit of your checking account. To check your deposit limits, you can view them in the mobile check deposit flow.

If you want to increase your limit, I recommend contacting our payments team for assistance with this. Here's how through QuickBooks Online:

1. Go to this link: QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Ask the community to get help from businesses like yours.
• Start a chat with a support expert.
   

Should you need additional assistance with your checking deposit, feel free to include them in the comments below. Stay safe!

@wavepromos and @dprater1 Have either of you found a solution? Since posting my original question, I've spent another 45 minutes on the phone with Quickbooks payments who finally just told me there's no solution and I need to request that my client re-issue the check in two parts. I was told it isn't possible to request an increase to the check deposit limit. 

Unfortunately, I had to open another business checking account. I hope QB/Green Dot will resolve this for future QB Checking users... it's a significant barrier to marketability of the product. 

This is crazy that QB won't let you deposit >$10,000 checks for BUSINESS accounts! I guess they only want freelancers to use QB Banking?

I JUST went through the same thing, for a check that is $10,125. I spoke with someone from QB/Green Dot who specifically said that they have no information regarding going to a physical atm and trying to deposit it, but I could try and see what happened. I’m requesting a call back from either a supervisor or someone who would know about in-person deposits, which should be happening within the next four hours. 

I had worked in the customer service industry for a long time, and I can appreciate that this must be difficult to deal with, but there’s gotta be something better than being cut off during the conversation and being told that I should just go back to my vendor and have them re-issue checks. I run a small business and it’s not unheard of to get checks for over $10k, especially as final payouts from projects, and going back to a vendor to get new, separate, copies could take actual weeks to re-issue a check. QB: my company got the checking account and pay the monthly fees to make our lives easier, not overly complicated. This sucks.