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Michelle_ProAdv
Level 3

"Standard Feed"

In the banking area, next to each account, "Standard Feed" now appears. I see it in my accounts and all my customer accounts.

 

Any idea why this now shows and what is the meaning?

 

Thanks!

Michelle

Solved
Best answer August 18, 2023

Best Answers
ReymondO
QuickBooks Team

"Standard Feed"

Good day, Michelle.

 

Thanks for sharing your concern in QuickBooks Community. I'm here to provide you with insights regarding the matter of the Standard Feed on your Banking page.

 

The Standard Feed is a connection type in the Banking page that is set by your bank when connecting with QuickBooks. Don't worry. Even if your connection type was changed, you'll still be able to download your bank transactions normally in the system. 

 

In case you experience connection issues with Standard Feed, I'd suggest following the appropriate troubleshooting steps listed in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Know that I'm always here to assist you with any other QuickBooks-related inquiries or to aid you in accomplishing various business-related tasks within the program. Feel free to mention my name in the comment section below, and I'll promptly attend to your query. Wishing you safety and a positive day ahead!

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6 Comments 6
ReymondO
QuickBooks Team

"Standard Feed"

Good day, Michelle.

 

Thanks for sharing your concern in QuickBooks Community. I'm here to provide you with insights regarding the matter of the Standard Feed on your Banking page.

 

The Standard Feed is a connection type in the Banking page that is set by your bank when connecting with QuickBooks. Don't worry. Even if your connection type was changed, you'll still be able to download your bank transactions normally in the system. 

 

In case you experience connection issues with Standard Feed, I'd suggest following the appropriate troubleshooting steps listed in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Know that I'm always here to assist you with any other QuickBooks-related inquiries or to aid you in accomplishing various business-related tasks within the program. Feel free to mention my name in the comment section below, and I'll promptly attend to your query. Wishing you safety and a positive day ahead!

Michelle_ProAdv
Level 3

"Standard Feed"

Thanks!

MadelynC
Moderator

"Standard Feed"

On behalf of my colleague ReymondO, you're most welcome, Michelle.


I'm glad he was able to provide you with the information you need about standard feed.


If you need more knowledge about managing your company, feel free to visit our Support page. It contains ways and tips to make sure everything is accurate and organized.


Please remember that we are here to assist you whenever you need us. Have a great day and stay safe!

MoJo6
Level 1

"Standard Feed"

Thanks Comando,

 

Can I change this on the display it's annoying!

 

Thanks.

octavo
Level 1

"Standard Feed"

A particular bank I am looking at used to bring in copies of checks through the feed. Now it states "Standard Feed" and I do not see copies of the checks. If the bank sets this preference, does it mean they don't want the cancel check attachments to come through the feed?

Candice C
QuickBooks Team

"Standard Feed"

Good afternoon, @MoJo6 and @octavo

 

Thanks for chiming in on this thread! 

 

I can see how beneficial this could be for you and your business. However, there isn't a way to change this on the display of the banking page. I recommend submitting feedback to our Product Developer so they can consider this in the near future. 

 

Also, if the steps and guides that my colleague provided above didn't help, I suggest contacting our Customer Support Team for further assistance. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Give a brief description of the issue and hit Let's talk
  4. Scroll down and choose to Get a callback

 

Keep us updated on how the call goes. I'm only a post away if you need me. Have a great day!

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