UPDATE....i JUST established a connection in Quickbooks using their www.truist.com connector.  I previously had been using Suntrust (Now Truist) which no longer works. 

Note:  The www.truist.com connector was not working all yesterday and today, so obviously something was done.  

I am in my Truist Checking Preferences but there is no where to switch from classic to express mode. I have the option of signing up for Direct Connect, which I know I do NOT want, but there are no other options here.  Any suggestions?

Thanks for letting us know the steps you've performed, ccsmith14.

I'm here to guide you in switching between banking modes in QuickBooks Desktop.

You can view the different modes on the QuickBooks Desktop Preferences page. Beforehand, please update the program to the latest release and change to single-user mode.

Here's how to switch to Express mode:

1. Go to Edit and then select Preferences.
2. Select Checking, then choose Company Preferences.
3. In the Bank Feeds section, select either:
   1. Advanced Mode: This uses the Transactions List window to add or match transactions. 
   2. Express Mode: This uses the Transactions List window to add or categorize transactions.
   3. Classic Mode: This uses the account register to add or categorize transactions. 
4. Once done, click OK.

For more details about the process, please see this article: Switch Between Banking Modes.

Once you download your bank transactions, I encourage checking these articles to learn more about categorizing them:

• Add and Match Bank Feed Transactions
• Create Rules to Categorize Transactions

I'd appreciate it if you'll update us if you have additional questions about the process. We want to make sure you can switch to the correct mode.

It works sporadically, not this morning, for example.

I figure Truist will find a way to charge for a working version some time soon.

Good luck everyone:)