I can assist with your concerns about switching companies, Steve.
Currently, we're investigating the switching companies missing option in QuickBooks Online (QBO). Please be assured that our engineers are working diligently to resolve this problem.
I recommend contacting our QuickBooks Support Team to be added to the affected users list for email updates on the investigation's status and resolution notification. To expedite the transaction, provide this investigation number INV-109353.
Here's how:
- Go to the (?) Help icon.
- Select Talk to a Human.
- Enter a short description of your concern.
- Click on I still need a human.
- Tap Contact Us to connect with our live support.
- Choose to Get a callback.
In the meantime, I suggest logging out and back into your QBO account to manually select the company you want to switch.
Additionally, you can run reports to get a comprehensive overview of your business finances.
Let us know if you have other concerns about the Switch company function in QBO. We're here to help you in any way we can.