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Join nowI'll help you correct your downloaded transactions, @taxacherspecialt.
I've checked our records for any related reports that are similar to this issue. However, there's no open investigation we can link to it yet.
The information downloaded to QuickBooks is an exact replica of the details provided by your bank. Therefore, I recommend contacting your bank directly to check if there's an ongoing issue similar to this concern.
In the meantime, we can exclude these transactions and record them manually in the QuickBooks Online.
Here's how you can exclude them:
Once done, you can now manually create your deposited transactions in QBO. Simply click the +New icon and select Bank deposit. Then, fill in the information and click Save and close.
Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.
My QB bank shows "invented" Payee and random suggests for "categories or match"
Ticking / un-ticking the boxes in the gogs symbol doesn't help.
I've learnt to ignore it. (The important thing to remember with AI is that it can lie as it has no morals - trust your own judgement. )
Mine got really bad this month. I called in last month to see if there was a setting to turn off and got no reply. This is killing my workflow.
Yes, this is happening to me also. It never used to until recently. When Amex syncs data, QB AI is trying to match the "payee" and its almost always wrong. I have to go into every single charge and remove it. It takes forever to correct and charges are going to wrong vendors if I miss some. How can I turn off "payee" as part of the sync between Amex and QB. This is major flaw and I assume happening to tons of clients. Needs immediate correction since I imagine companies send out 1099 to vendors and their info will be incorrect.
This response is not correct. The information QB is putting into Payee is not an exact replica since of course Amex has no idea who my vendors are, therefore they can't be populating that information, much less incorrectly. I need help solving this issues, its taking so much time to edits 100's of charges with the wrong payee.
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