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When I use my bank's online bill pay, it handles the payment in a confusing way.
Instead of showing the check as outstanding until the vendor deposits the check, which would be normal, the bank withdraws the money from our account immediately, and then sends a check to the vendor. This has the unfortunate affect of making the check clear our account, even if the vendor hasn't deposited the check. If the vendor doesn't deposit the check within 90 days, then the bank will deposit the check back into our account, even though the account has already been reconciled.
When this happens, I need:
- to deposit the returned check, so it offsets the outgoing check from 90 days ago. I can't void or delete the original check, because it has already cleared and been reconciled.
- to mark the bill unpaid, so I can pay it again
Can you walk me through how to do these two things? I have Desktop, Premier Contractor.
Let's make sure to remove old bills so it's not messing your account, @firechaser.
You can record a journal entry to adjust the accounts payable balance on the current year. Then, if you have existing vendor credits, you can apply the existing vendor credit to your bills. Upon sharing this solution, I suggest consulting with your accountant. This is to ensure your books have accurate records in QuickBooks.
If you delete the unwanted bill payment checks, then the bills will become unpaid. You can delete or void a single bill as needed:
How to void a bill/bill payment check
How to delete a bill/bill payment check
How to void or delete multiple bills/bill payment checks
QuickBooks Desktop also offers a variety of reports. You can also check out this table to understand reports.
Stay in touch if you need more information about removing old unpaid bills. Remember, we're always here ready to help you.
Thank you, I appreciate your help with this.
I don't want to delete/void the original check because the account has already been reconciled. The check legitimately left our account, the money was gone, and the account is reconciled. Deleting the check wouldn't reflect the reality of what occurred, and would cause the reconciliation to be off.
I don't want to delete the original bill, because the obligation still exists. I still have to pay this bill.
The first step is to record the deposit. I want to do that in a way that cancels out the original check, and makes the original bill payable again.
Once that is done, the next step will be to pay the bill again. I know how to do that. It's just the first step I need help with.
I appreciate your help.
Thanks for getting back to us and for sharing additional details of your concern, @firechaser.
I can guide you through the steps on how to record a deposit in your QuickBooks Desktop (QBDT) software. Here’s how.
You can also utilize this link for more details in entering a deposit: Record and make bank deposits in QuickBooks Desktop.
If you’re not sure which account to use to deposit the funds, I recommend working with your accountant for additional guidance. This way, we can ensure your accounts are recorded properly. If you’re not affiliated with one, you can visit our ProAdvisor page and we’ll help you find one from there.
Once you’re all set, you can now pay your bills seamlessly.
You can always get back to me if you other concerns about making deposit and paying your bills. I’ll be around ready to help. Have a great weekend ahead!
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