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ciwiscomb
Level 1

Urgent! How delete a bank register from COA? It is a duplicate, and has not been reconciled. But it's throwing my P

 
1 Comment 1
Kevin_C
QuickBooks Team

Urgent! How delete a bank register from COA? It is a duplicate, and has not been reconciled. But it's throwing my P

I got your back, @ciwiscomb. I'll share some information about deleting duplicates from the chart of accounts.

 

If you want to delete a duplicate bank transaction in QuickBooks Online (QBO), let me show you how:

 

  1. Go to the Gear icon, then select Chart of accounts.
  2. Locate the bank in question, then select View register.
  3. Find the duplicate transaction and click it to open.
  4. Select Delete, and click Yes to confirm the process.

 

delete.png

 

If you want to delete a bank account in QBO, we are unable to completely delete it at this time. QuickBooks ensures that the bank information can still be restored if you need it for future transactions. This is why it will only give you the option to inactivate it.

 

To delete the account successfully, you may need to make it inactive:

 

  1. Go to the Gear icon, then choose Chart of accounts.
  2. Find the account you want to delete.
  3. Select the drop-down beside the View register, then select Make inactive.

 

Once everything's good, you can start reconciling your accounts to keep your records correct.

 

In case you observe some discrepancies in your books, you can refer to this article for the fixes: Learn the reconciliation workflow in QuickBooks Online.

 

Please feel free to leave a message in this thread if you need more assistance in deleting duplicate bank registers in QBO. I'll be happy to help. Have a great day!

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