Vendor payments

Hi there, @MimiSheila6.

The information you added is a great help to determine what caused your Accounts Payable (A/P) to have 0 in the register or report.

Setting up your account to automatically pay your bills should also generate a bill for these payments. Additionally, the account will be zeroed out if all bills have already been paid, or if you no longer owe any amount to your vendors. 

In your case, we can verify some things before we dig deeper into this matter. To start, let’s pull up you’re A/P account to see if there are bills has been created for the auto payments synced in your bank:

1. Go to the Accounting menu and locate you’re A/P account.
2. Click the View Register button to see the transactions under the category.
3. Verify if the bills are available.
4. Check the amounts under the Open Balance column to check if you still owe any amount for this particular bill.

Once you verify everything and conclude that there should be an available amount. I recommend you contact our Customer Care Team. This way, they can double-check your account and provide fixes in no time while maintaining your privacy.

Moreover, I added this article for your reference when closing your books and starting this fiscal year.

I‘m always here whenever you need assistance with any QuickBooks-related matters. Just ping me here to call my attention. Have a good one!

Ty for replying I went into my COA and nope nothing ever was put in A/P. I just went over bank feeds that downloaded from our bank and put each transaction to the account it needs to be catagorize to in my coa. Example Truck payment  we pay by ACH every month I clicked on it an added to my vehicle expense account. So I do need to go in an create a bill in A/P for all bills paid automatically each month correct?

Thanks for getting back and sharing additional details about this, MimiSheila6. 

You may no longer create bills. Just categorize the downloaded transactions and tag the corresponding vendors. That's enough to put the transactions in your client's books.

However, if they have inventories, it's better to record bills and match the downloaded transactions. In this way, the quantity of the items can be tracked, and the costs (expenses) can be better defined and distributed, especially when there are many items in a transaction.

Create bills:

1. Go to + New and select Bill.
2. Choose the Vendor.
3. Enter the bill details and pick the correct expense account in the Category dropdown to track the expense account.
4. Enter the Amount.
5. Tap Save and close. 

Once done, go back to Banking and match the downloaded transactions to your bills.

For more details about the process, check this article: Enter and manage bills and bill payments in QuickBooks Online.

If you need help reconciling your account, here's a link for the complete guide: Reconcile account in QBO.

I'll be right here to assist if you have any other QuickBooks concerns.