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Welcome to the Community, @kinseybeck.
Let me share information to help you verify micro-deposits and enable receiving payments through QuickBooks Online.
If you are using the Online Bill Pay service, you will receive a micro-deposit to verify your account. Check or locate the micro-deposits using the steps below:
1. Click on Enter routing number. Then click on Next.
2. Type in the following fields:
3. Let other admin users pay bills with this account.
Here's the fill-in option:
* If you don't want other admins to enter bank information as part of their security check, select this option. (They'll only go through an identity check).
* If you want other admins to go through the entire security check, leave this option unchecked (identity check and bank account info confirmation).
* If you don't choose this option now, you can do it later in the Bank Account Details section.
4. Click on Open, then hit Next.
5. If the bank account is added, Online Bill Pay will send a micro-deposit for an amount less than $1.00.
6. The next day check your bank account for the transaction amount. The description line in your statement will have the company name, followed by Bill.com.
7. If you received the micro-deposit:
Here is an article to learn more about QuickBooks Bill Pay: Learn about QuickBooks Bill Pay.
For future reference, I'm adding these resources to help you track and handle your transactions in QuickBooks:
Feel free to click the Reply button below if you have questions about verifying micro-deposits in QuickBooks Online. I'm always here to help. Have a great day.
This is so sad. Nothing you wrote (or copied and pasted) matches what I see in my QB online. QB used to be so good, now it's garbage. I have two accountants for two different companies and they both say QuickBooks Online is garbage.
QuickBooks online is absolute garbage.
Garbage!
I input my account info and I've received the micro-deposits, but when I went to enter in the deposit amounts to verify my account, my account was listed as active and there was no option to enter the deposits. Does this mean it was verified automatically and it should be all ready to go?
Welcome to the QuickBooks Community, paulsobota.
I'll provide insights into how validating a bank account for bill payments in QuickBooks works. I'll also ensure that your bank account gets verified and activated so you can manage vendor payments efficiently.
Please know that once you connect your bank account to your Bill Pay account, you’ll receive two small deposits into the account you desire to link within three business days. You'll need to enter them to verify your account so you can start making payments. Therefore, this won't automatically verified unless you've entered the correct micro-deposits.
Since there was no option to enter the deposits but your account was listed as active on your end, I recommend contacting our QuickBooks Support Team. They're the best support group for such inquiries as they can request account details. This way, they'll be able to investigate the cause of why the option to enter a deposit is missing and verify if your account was activated successfully.
Here's how:
Then, feel free to visit this page to see the support availability: QuickBooks Online Support.
In case you need steps on how to view your bill payment details to track the paid and unpaid bills, you can read this article: Learn about QuickBooks Bill Pay.
Please don't hesitate to reply to this thread if you have any other questions regarding handling your bill payments in QBO. I'm just around to help, paulsobota. Have a good day!
We've received the microdeposits, but when clicking +New, there is no option to Pay Bills Online.
Hello there, ibizconsult.
It's important to keep in mind that the Pay Bills Online feature is no longer accessible in QuickBooks Online (QBO) as it was originally designed for use with Bill.com, which is also no longer in service. However, if you mean QuickBooks Bill pay, you can follow these steps to verify your account.
On the other hand, if you're using QuickBooks Checking. Follow the steps below:
If you still have questions in mind, feel free to message us back here by leaving a comment below. Have a nice day ahead!
I joined this post because I am having the same problem. We set up QB online to be able to receive payments from our clients through QB. Her question is the same as mine. There is still no answer. I am not trying to pay bills online. I am trying to finish setting up being able to collect payment from customer's. I have entered all bank information and have received our micro deposits to verify that it went to the right account. Now how do I verify that in quick books and why is it so difficult to get a straight answer.
Hello there, Lisa. Let me share information on how verifying a bank account for bill payments in QuickBooks works so you can manage payments efficiently.
You can start accepting payments without verifying the test deposit. Please ensure that your bank account information is correct and already added to the merchant service center and that it agrees to both ACH debit and credit transactions.
In addition, you only need to confirm a test amount when your bank account is added to your payroll account, such as paying direct deposits to employees and paying taxes electronically.
However, if you're still encountering issues processing or taking customer payments. I recommend contacting our customer support team. They can provide further assistance.
Furthermore, you can visit this article for your reference about Online Bill Pay, like how you can add or view existing bank accounts for paying vendor bills: Learn about QuickBooks Bill Pay.
Please let me know if you have further concerns about verifying your payment account. I'm here to lend a hand.
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