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mdickey9905
Level 1

What is error 105? I can't download my bank transactions for the past month.

how do I reconnect my bank account?
2 Comments 2
RenjolynC
QuickBooks Team

What is error 105? I can't download my bank transactions for the past month.

Hello, mdickey9905.

 

I'd be glad to explain what this error is meant and help you update the transactions.

 

Before anything else, may I know what is the name of your bank? This can help me find any ongoing investigation related to the error.

 

A bank error code 105 usually means a problem from your bank's end. Their website may be undergoing some maintenance or have server issues. This can stop the online bank connection to QuickBooks. 

 

What you do at the moment is check your bank or credit card's website to make sure everything is working on their end.

 

Then, manually update the online bank connection in QuickBooks by following these steps:

 

  1. Sign in to QuickBooks Online.
  2. On the left panel, click Banking or Transactions Banking.
  3. Select the Update button.

Here's a sample screenshot for a visual guide:

 

 

If you still see error 105 after the update, I recommend reaching out to our Customer Support Team. They can investigate more of what's causing this error and help you fix it.

 

Here's how:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and click the Contact a human button.
  3. Select Live Chat / Call me back.

Please don't hesitate to leave a reply below if you have any follow-up questions or other concerns. I'll be around to help. Stay safe.

Fiat Lux - ASIA
Level 15

What is error 105? I can't download my bank transactions for the past month.

@mdickey9905 

Utilize the trial version of SlickConnect to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank.

https://www.moneythumb.com/?ref=110

 

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