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themilfordmarket
Level 1

Why are only some of my deposits downloading when I do update

I have 15 to 20 deposits that show in my bank but when I did update they did not come through, where do I go to fix this issue
1 Comment 1
FateCandylaneT
QuickBooks Team

Why are only some of my deposits downloading when I do update

I'm delighted to see you posting here today, themilfrdmarket. I can share information on how deposits and online bank feeds work in QuickBooks Online.

 

Usually, QuickBooks are always dependent on the transactions streamlined from your bank to your online account. By default, updates on your registers are the latest available entries downloaded from an accounting firm. Although some may take a little longer, we can manually update them directly on your banking feeds. To do this:

 

  1. Go to Transactions and click Bank Transactions
  2. Then, select Update.

 

However, if the downloads seem stuck and aren't updating your account, we can import the transactions manually using a CSV file. Let me show you how:

 

  1. Go to the Transactions tab and select Bank Transactions.
  2. Click on the Link account dropdown and choose Upload from file.
  3. Tap the Drag and drop or select files button, then select the file you downloaded from your bank and click Continue.
  4. In the QuickBooks account dropdown, choose the account you want to upload the transactions into and select Continue.
  5. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then, click Continue.
  6. Select the transactions you want to import. Tap Yes, and Done.

 

import manually.png

 

For additional guidance, refer to this article: Manually upload transactions in QuickBooks Online.

 

Once transactions are in your bank registers, you can start categorizing them and reconciling your accounts so our books stay accurate and balanced.

 

That's it! You're always welcome to leave a comment below if you have further questions when downloading deposits to your account. I'll be around whenever you need timely assistance. Have a good one!

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