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FJH
Level 3

Why are we getting an exception pop-up under Banking when handling credit card transactions?

When working in Banking with Credit Card transactions, we keep getting the exception pop-up shown in attachment. Interrupts flow and takes time to handle.

I remember seeing this a long time back but forget why and/or how to 'fix' to get this to stop.

Any guidance welcome!

Solved
Best answer October 15, 2024

Best Answers
BigRedConsulting
Community Champion

Why are we getting an exception pop-up under Banking when handling credit card transactions?

That's a lot of text to read!

 

The likely key to the issue is at the beginning of the message:

 

Capture.JPG

 

The error, "Access to the path [filename] is denied", usually means that you don't have rights to the folder and/or the file. You're likely lacking rights to read/edit the file.

 

If you go to the location in the message and attempt to open the .XML file, do you get an error?  Open it in an application that will open the file for editing, like notepad or word or similar. That should trigger an error if you don't have rights.

View solution in original post

1 Comment 1
BigRedConsulting
Community Champion

Why are we getting an exception pop-up under Banking when handling credit card transactions?

That's a lot of text to read!

 

The likely key to the issue is at the beginning of the message:

 

Capture.JPG

 

The error, "Access to the path [filename] is denied", usually means that you don't have rights to the folder and/or the file. You're likely lacking rights to read/edit the file.

 

If you go to the location in the message and attempt to open the .XML file, do you get an error?  Open it in an application that will open the file for editing, like notepad or word or similar. That should trigger an error if you don't have rights.

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