I know the possible reason why your running balance isn't showing, SallyP1.
In QuickBooks Online (QBO), you'll see different columns when you open the bank register. One of these is the running balance. This box may be unchecked. Be sure to tick the box to display it. Here's how:
- Go to Transactions and click Chart of accounts.
- Select View register. Then, tap the small Gear icon beside the print and export button.
- Tick the box for Running Balance. After this, the column will show up beside the reconciliation status column.
Moreover, I'll add this article to help you review or edit transactions in your account register: Find, review, and edit transactions in account registers in QuickBooks Online.
Tap the reply button below if you have other questions about bank balance or managing your bank accounts in QBO. I'll be around to help. Take care!