Why does QB and QB Payroll transactions don't match in the Bank Reconciliation?

Let me guide you through the process of matching your payroll tax payments to the downloaded bank transactions in QuickBooks Online (QBO). This way, you can keep your financial data accurate and payroll reports updated, Qualpro.

There are a few possible reasons why QBO cannot find any matches for your downloaded transaction. Here are the following:

• The tax payment may have been cleared manually in the register.
• The amounts or dates don’t match.
• The bank account on the payment isn't the same as the bank where the match is located.
• The payment has been reconciled.
• The record is already matched to another transaction.

To learn more insights about matching bank transactions, check out this link: Tips for working in QuickBooks Online’s bank feeds: Matching transactions.

Also, we can still find a match when you select the Find other matches option. Then, use the filter feature to specify the transactions displayed in that section. You can refer to this article for a complete guideline in matching transactions in QBO: Match online bank transactions in QuickBooks Online.

On the other hand, we have the option to exclude the downloaded transaction from the Banking page if the tax payment is manually cleared in your register. Then, reconcile the account when you're ready.

Moreover, you can check out this article to help with categorizing and matching your other bank transactions: Categorize and match online bank transactions in QuickBooks Online.

Stay in touch with us if you have any additional questions about matching your bank entries or any QuickBooks-related concerns. I'll be right here to help you out some more. 

Thank you for the clarification. 

Thank you for the clarification. 

You're always welcome, Qualpro.

We're glad the information shared by my colleague in the thread helped you match your payroll tax payments to the downloaded bank transactions in QuickBooks Online (QBO). Please know that responding to your questions promptly to ensure a smooth return to business operations is always our highest priority.

Moreover, you can pay and file your payroll taxes and forms, and record tax payments made outside QBO. To guide you on how to do so, check out any of the articles below:

• Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll
• Record tax payments made outside of QuickBooks Online Payroll

If you have follow-up QBO payroll concerns, you can always get back to this forum. We'd be glad to provide further help.