Good morning, @toddr3.
Welcome to the Community!
Let me gather some details to help get a better understanding of the problem and where the root of the issue may be coming from:
- Are you creating the reminders manually or automatically?
- Are you wanting this reminder to work for only one recurring transaction or all of them?
In the meantime, please review this guide to help you out: Send invoice reminders automatically or manually in QBO.
I'll be waiting for your response!