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nancycazares22-o
Level 1

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

 
8 Comments 8
Archie_B
QuickBooks Team

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

Welcome to the Community, nancycazares22-o.

 

I'm here to share some information about transferring funds from external bank account to QuickBooks Checking account. 

 

Funding times are determined by the speed with which your external bank processes the transfer. But, transferring money into your QuickBooks Checking account takes about 3 business days on average. 

 

To get more details about your QuickBooks Checking transfers, follow the steps below:

 

  1. Go to Business overview and choose Cash flow.
  2. In the Recent activity section, select View all.
  3. Select Money in to filter the list

 

For frequently asked questions about the QuickBooks Checking account, see this link: Learn more about QuickBooks Checking.

 

If you also need help transferring money out of your QuickBooks Checking account, just check out this article: Use your QuickBooks Checking account.

 

Please let me know if you have any other questions or concerns about your QuickBooks Cash account in the comments section below. I'm always here to assist. Have a wonderful day!

nancycazares22-o
Level 1

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

I transferred on the 12th and it’s the 17th today, it still shows on QuickBooks that it’s pending and it shows on my bank account its been moved. What needs to be done? Also, I decided to use the QuickBooks checking account to avoid the transfer fee I was getting each time my customer paid me. I still got a transfer fee. What’s that about? 

nancycazares22-o
Level 1

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

I did the transfer on the 12th and today is the 17th. It’s still on pending status on QuickBooks but on my bank account it shows it’s been removed. What needs to be done to fix this issue? Also, I started using the QuickBooks checking account to avoid the transfer fee I would get after each customer pays me yet I still got one. What’s that about? 

MJoy_D
Moderator

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

I can share with you some information about transferring from the bank to your QuickBooks Checking account, @nancycazares22-o.

 

On average, it takes about 3 business days to move money into your QuickBooks Checking account.

 

I'd recommend contacting our Merchants Services Support Team if the payment is still not deposited within the specified time frame. Since they can request account information, this team is the best resource for such questions. They can also check on the transfer's status and look into why it hasn't yet been placed into your account.

 

For more information about the fee for using your QuickBooks Checking account, how much you can transfer per day, and a lot more, check out this article: Learn more about QuickBooks Checking

 

I'm also adding this resource to know more about recording payments you've received from your customers: Record invoice payments in QuickBooks Online.

 

Let me know if you still have follow-up questions or any other concerns with transferring the amount from your bank to your QuickBooks Checking. I’m always here to assist. Have a wonderful day!

Boomersooner71
Level 1

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

I made the transfer on the 24th. My bank Wells Fargo transferred the funds ( they were withdrawn from account) on the 26th. Today is the 29th and I still do not have the money in my QB account.?? Any ideas?

CharleneMaeF
QuickBooks Team

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

This is unusual, Boomersooner71.

 

It'll take about three business days to transfer funds into your QuickBooks Checking account.

 

Let me make it up to you by ensuring you'll get a detailed overview of the funds' status.

 

I recommend reaching out to our QuickBooks Support Team. They have full access to your account and can review these funds. They can also provide the details when you can receive the amount.

 

Here's how to contact our support:

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click on I still need a human.
  5. Choose the Get help from a human button.
  6. Select Chat with us or Have us call you.

 

To know their availability, please see our support hours.

 

Additionally, I've added these articles about how QuickBooks Checking and envelopes work:

 

 

We appreciate your understanding on this matter. It's our priority to ensure you'll get the details you need.

azuponics
Level 1

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

Having the same issue

Requested transfer in Quickbooks on 7/1

Bank transferred funds on 7/3

7/10 and still shown as pending in Qbooks !!

JoesemM
Moderator

Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

Hello there, @azuponics. We'd want to make sure that we get this sorted out so you can get the funds in your bank account.

 

As my colleague mentioned, money moves into your QuickBooks Checking account over 3 business days. I advise getting in touch with our Customer Support Team as it has passed the allotted period and is still listed as pending in QuickBooks. To make sure you'll get the money, they have tools that can check the progress of the bank transfer.

 

To reach them, you may follow the steps shared by my colleague above. For more information about QuickBooks Payments and additional ways to contact them, see this article as well:: Contact Payments or Point of Sale Support.

 

Let me also provide a few more articles regarding QuickBooks Checking that may be used as supplementary guides and resources:

 

 

If you have any further questions about managing your QuickBooks Checking account in QBO or banking-related issues, don't hesitate to leave a comment below. I'm happy to assist. Take care.

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