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Sabrina26
Level 1

Why is quickbook partnering with greendot when they are not to be trusted

 I got approved for quickbook checking account which quick books claims it’s through greendot, I transferred money from my external account to my quick books checking account and as soon as the money got in, green-dot or whatever permanently closed my account with no reason and has been holding my money for more than 2 months now, my debit card never came in the mail and when I call the number quickbooks gave me that they claim to be green-dot’s customer support center, the reps over there first claimed I didn’t have an account with them not until I threatened them with calling the cops and BBB, then they pleaded me not to and said they found my account so I knew they were playing games, they said they’d send the money back to where it came from in 48 hours which they never did,I need to know why you won’t send the money back to where it came from or mail a check to the address on file if you’re closing a checking account,  they try to hold people’s money for the main time and invest in stock market, to the moderator who will respond to my post, can you help get the appropriate email address and phone number for green-dot’s business account associated with quickbooks, this is my business money they are holding

1 Comment 1
Mark_R
Moderator

Why is quickbook partnering with greendot when they are not to be trusted

This isn't the kind of impression we want you to have while using QuickBooks Checking, @Sabrina26.

 

We already submit your experience to the QuickBooks Checking team so they can take a look into it on their end and see the best way to get this situation solved.

 

Please know that the Community forum is always open to help you with any QuickBooks concerns you may have. 

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