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I'll will help you delete the payment that you've accidentally recorded in QuickBooks Online (QBO), @designeyesphotog.
It seems like you've deleted the bank deposit and not the payment itself. This is the reason why the recorded payment is still showing in the Bank Deposit window. To remove it, we can directly open the paid invoice and delete the payment from there.
Here's how:
Once done, the amount will now go back to the accounts receivable account.
Also, you can run the Invoices and Received Payments report in QBO. This way, you can check the payments you’ve received and the invoices that go with them. Just go to Reports and search for Invoices and Received Payments report.
That's it! Please let me know if there's anything else I can do to be of assistance. Wishing you and your business continued success in all that you do.
I'll will help you delete the payment that you've accidentally recorded in QuickBooks Online (QBO), @designeyesphotog.
It seems like you've deleted the bank deposit and not the payment itself. This is the reason why the recorded payment is still showing in the Bank Deposit window. To remove it, we can directly open the paid invoice and delete the payment from there.
Here's how:
Once done, the amount will now go back to the accounts receivable account.
Also, you can run the Invoices and Received Payments report in QBO. This way, you can check the payments you’ve received and the invoices that go with them. Just go to Reports and search for Invoices and Received Payments report.
That's it! Please let me know if there's anything else I can do to be of assistance. Wishing you and your business continued success in all that you do.
THank you so much!
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