There are several ways to resolve the discrepancies in your reconciliation in QuickBooks Online, Firoozeh. We can go through each one together to ensure your account stays balanced.
Please know that going back a few months in your reconciled data will depend on whether there are transactions from your recent reconciliation that should have been included in the previous reconciliations.
Before looking into your financial entries, let's ensure your opening and beginning balances are accurate. Then, you'll want to verify you've entered the correct amount for your ending balance, which should match your actual statement.
Here's how:
- In the Reconciliation window, select Edit info.
- Check the Ending balance and Ending date and make the necessary updates.
- Click Save.

If you can still see a large difference, let's now review your entries carefully. Note that if multiple payments are combined in your bank statements, ensure to do the same in QuickBooks.
Moreover, proceed to Steps 4 to 7 in this article to deal with transactions that need to be added, removed, or updated: Fix issues at the end of a reconciliation in QuickBooks Online.
Furthermore, check out our QuickBooks Live Expert Assisted service whenever you need additional help during the reconciliation process and when rectifying related issues. Our experts have the knowledge and expertise to guide you every step of the way.
Once you're ready to close out the year, consider closing your book to prevent unnecessary changes to your data. This will lock your books, keeping your record accurate for tax calculation.
We'll keep an eye on this thread for future inquiries regarding the reconciliation process in QuickBooks Online. Please utilize the Reply button below to keep us updated in the Community.