Reconciled our account but shows -0.00 difference so can not close reconciliation

Our beginning and ending balances match our bank statement.

The reconciliation difference is NEGATIVE 0.00  (-0.00).  

It is like there is an entry holding a value in the thousandths position but QB doesnt allow more that 2 decimals.

Any ideas?

Thanks for following up with the Community, CLH-SC.

If your reconciliation difference isn't $0.00, there's a few ways you can fix it.

For bank accounts, QuickBooks opens the Reconcile Adjustment window and displays a few options:
 

• Return to Reconcile - This brings you back to your reconciliation screen so you can review everything again.
• Leave Reconcile - Save the reconciliation so you can review or edit any existing transactions causing issues. You can come back and finish your reconciling later.
• Enter Adjustment - Use this option if you want to complete the reconciliation. It will force QuickBooks to create an adjustment to balance everything. This should only be done if you know all of your correct transactions are entered accurately. QuickBooks automatically enters the adjustment as a journal entry. The entry will go into a special expense account called Reconciliation Discrepancies.

To see all of your adjustments on the list, you can review a Previous Reconciliation report for adjusted reconciliations. This shows you cleared transactions and any changes made after the transaction that may not show in your discrepancies.

Here's how:
 

1. Go to the Edit menu, then choose Find.
2. From your Find window, access the Advanced tab.
3. Hit Memo.
4. In your Memo field, type "Balance Adjustment", then select Find.

Here's how to review all cleared transactions:
 

1. Go to the Reports menu, then choose Report Center.
2. Search and open your Previous Reconciliation report.
3. Pick the account you're working with, then either Detail, Summary, or Both.
4. Click Transactions cleared, plus any changes made to those transactions since your reconciliation.
5. Select Display.

For other types of accounts, QuickBooks opens the Make Payment window. This lets you write a check or enter a bill to pay to cover your outstanding balance. If you don't want to record a payment, hit Cancel.

In the event you run into issues or discrepancies, meaning transactions in QuickBooks don't match your bank statement, you can refer to our following articles:
 

• Fix Beginning Balance issues
• Fix issues while reconciling accounts

Please feel welcome to send a reply if there's any additional questions. Have an awesome Tuesday!

Used this option

• Enter Adjustment - Use this option if you want to complete the reconciliation. It will force QuickBooks to create an adjustment to balance everything. This should only be done if you know all of your correct transactions are entered accurately. QuickBooks automatically enters the adjustment as a journal entry. The entry will go into a special expense account called Reconciliation Discrepancies.

This entered a zero amount journal entry and allowed us to close the reconciliation.