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valentineheatingandair
Level 2

Reconciliation help QBO

I think this is an easy fix but I'm learning on my own. 

 

I am reconciling a savings account I don't really use. The starting balance is $5.00 . I earned a cash back reward of $2.07. Statement ending balance is $7.07. Why is it saying that there is a $2.07 difference? Why isn't it balanced?

Solved
Best answer February 21, 2019

Best Answers
SterlingD
QuickBooks Team

Reconciliation help QBO

Hello, @valentineheatingandair.

 

Thanks for reaching out to the Community about your reconcile being off. You've come to the right place.

 

You're correct, this is an easy fix. In order for the reconcile to be complete, you'll need to click on the circle next to the transaction to show that it's accurate. Once you click on the circle next to "$2.07", the difference will change to $0. 

 

For more information on Reconciling, click here.

 

Please keep me posted on your results with this here, the Community has you covered. Thanks again, I'll be standing by for your response.

View solution in original post

5 Comments
SterlingD
QuickBooks Team

Reconciliation help QBO

Hello, @valentineheatingandair.

 

Thanks for reaching out to the Community about your reconcile being off. You've come to the right place.

 

You're correct, this is an easy fix. In order for the reconcile to be complete, you'll need to click on the circle next to the transaction to show that it's accurate. Once you click on the circle next to "$2.07", the difference will change to $0. 

 

For more information on Reconciling, click here.

 

Please keep me posted on your results with this here, the Community has you covered. Thanks again, I'll be standing by for your response.

View solution in original post

valentineheatingandair
Level 2

Reconciliation help QBO

Wow..I think I need coffee. Thank you! 

SterlingD
QuickBooks Team

Reconciliation help QBO

Hey, @valentineheatingandair.

 

You're welcome! Glad I was able to help.

 

Coffee definitely helps me to get in the right mind set!

 

If you have any other questions, please don't hesitate to reach out. 

CNJ123
Level 1

Reconciliation help QBO

I  have 2 direct deposits that have been sent/cleared bank/employees paid. Yet when I open the clients quickbooks file and try to send a current payroll direct deposit I get an error saying I have 2 direct deposits that have not been made. They have been made back in 2020. So I have to go into each employee direct deposit paycheck and unclick the direct deposit tab and then go back and make the current direct deposit. Quickbooks help line has no idea how to fix this. So now the employee paychecks are sitting in the bank rec as not cleared. Someone other than me has had to have had this issue.

AileneA
QuickBooks Team

Reconciliation help QBO

Hello, CNJ123. 

 

You can manually clear these transactions in your bank register. Here's how: 

 

  1. Open the bank register and look for these transactions.
  2. Select a payment and click on it.
  3. Go to the Reconcile and Banking Status column, then click the space or box underneath it until the status appears. 
  4. Click Save

Let me also share these articles to share more details:

 

Should you have any additional questions or concerns, the Community will have you covered. Thanks for reaching out, best wishes.

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